Emergency services include possible poisoning, bites, stings, burns and accidents. An ongoing illness that becomes worse, or sudden illness that becomes worse fast, could also qualify as an emergency.
All of these conditions and other unforeseen events involving animals are qualified as an emergency and require immediate veterinary attention.
Our animal hospital and vet care provide immediate attention to emergency situations and you do not need a booking. When and where possible and depending on the situation, we request that you get someone to call ahead to inform us of the problem.
Standard Hours Emergency: In an emergency we provide immediate attention. No booking is required. If you can, please try to call ahead. This will help us prepare for urgent treatment if this is required.
After Hours Emergency: We will always make ourselves available. Call immediately (03) 5658 3500 and leave a message with your pets issue and contact details. Our duty vet will call back shortly afterwards. Please note this service is for after hours only. If non-urgent please wait until standard hours to call.